Drum unit 1015

SHIPPING & DELIVERY

At Ena International Copiers, we strive to provide our customers with convenient and reliable delivery options. We offer both door delivery and a pick-up station to cater to your needs.

Door Delivery
Enjoy the convenience of having your orders delivered straight to your doorstep. Our door delivery service ensures that your purchases reach you safely and promptly.

Key Points:

• Coverage: We deliver to all accessible locations within our service area.
• Timing: Delivery times may vary based on your location and the availability of the products ordered. You will receive an estimated delivery time when your order is confirmed.
• Shipping Costs: The shipping costs for door delivery are determined by our company and are calculated based on various factors, including the weight and size of the package, as well as the delivery location. These costs will be clearly communicated to you at the time of checkout.
• Payment: Clients are responsible for paying the shipping costs. Payment details and methods will be provided during the order process.

Pick-Up Station
For those who prefer to pick up their orders, we offer a convenient pick-up station located at our store.

Pick-Up Location:
Room G42, Ground Floor, Uchumi Business Centre, Nakuru Town

Key Points:

• Availability: Orders can be picked up during our store’s operating hours. Please check our website or contact us for the latest information on our opening times
• Notification: You will receive a notification once your order is ready for pick-up. Please bring a copy of your order confirmation and a valid ID when collecting your items.
• Cost: There is no additional cost for picking up your order from our pick-up station.
• General Information Tracking: You will receive tracking information via email or SMS once your order has been dispatched. This allows you to monitor the progress of your delivery.
• Support: If you have any questions or concerns about your shipping and delivery, our customer support team is here to help. Please contact us at info@ena.co.ke or call 0727 294 653.

We are committed to providing you with the best possible service and ensuring that your shopping experience with us is smooth and satisfying. Thank you for choosing Ena International Copiers.